Returns & Refunds policy

We strongly recommend that you review our "Terms and Conditions" carefully. Our "Terms and Conditions" outline the eligibility criteria for returns and refunds, including information on faulty or damaged items, order changes, and more. Familiarizing yourself with these terms will help you understand whether your return or refund request is viable.

Returns Address - Cute4All

For returns, please note that our products are made in multiple locations depending on the specific product ordered. To ensure a smooth return process, we kindly request that you contact our customer support team at info@cute4all.com before initiating a return.

Our dedicated team will provide you with the appropriate return address based on the product you wish to return. They will guide you through the necessary steps and ensure that your return is handled efficiently.

Your satisfaction is important to us, and we are here to assist you with any questions or concerns you may have regarding returns.

Deadline:

The deadline for refunds or returns is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise your right of Return and Refund, you must inform us of your decision by means of a clear statement and proof of the damaged goods.

You can inform us by e-mail info@cute4all.com

We will reimburse you no later than 40 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 14 days

• The goods are in the original packaging

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized, or MADE TO ORDER products

• The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over, the same applies to MADE TO ORDER products.

• The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.

• ITEMS ON SALE OR WITH DISCOUNT

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

Returns Address - Cute4All For returns, please note that our products are made in multiple locations depending on the specific product ordered. To ensure a smooth return process, we kindly request that you contact our customer support team at [Contact Information] before initiating a return. Our dedicated team will provide you with the appropriate return address based on the product you wish to return. They will guide you through the necessary steps and ensure that your return is handled efficiently. Your satisfaction is important to us, and we are here to assist you with any questions or concerns you may have regarding returns.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Gifts:

If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.

If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@cute4all.com